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KalioCommerce Blog

UPS Isn't Just for Shipping: eCommerce Directors Need to Know More about Uptime, Performance & Security

uptime, performance and security are critical to eCommerce
Sales and marketing are no doubt the backbone of eCommerce, but there are other factors that must be given careful consideration and plenty of attention in order for an eCommerce business to be successful. Namely, the uptime, performance and security of your website itself.

Don't Forget About Functionality When You Design New eCommerce Features

Is your eCommerce site more flash than function?
Creating the kind of shopping experience that your customers want and expect is critical and that means staying on top of the latest shopping trends and your competitors offering to keep up with the eCommerce features in demand. However, while you risk losing customers if you fall behind, you must be mindful of your eCommerce platform’s limitations. Your decision to implement new features must be based on consumer demand and your platform’s ability to incorporate and maintain that feature. Faili...

7 Essential eCommerce Features

If your eCommerce platform doesn't support these features, you're falling behind.
While online shopping has become more popular with consumers than visiting brick-and-mortar retailers, consumers are no less choosy about their shopping experiences. In fact, there has been an increase in consumer expectations as online sales numbers have grown. People don’t just want to buy online. Your digital customers demand a particular kind of shopping experience, and an eCommerce platform that doesn’t support the features that create the experience shoppers are looking for won’t see many ...

The “3 Ds” of eCommerce in the Age of the Consumer: Dream It, Design It, Deploy It

The 3 Ds of eCommerce
Many eCommerce retailers spend a lot of time, effort and capital chasing trendsetters like Amazon, Grainger and Nike. But as a mid-market eCommerce business, trying to keep up with the latest ecommerce functionality, while building a uniquely captivating online shopping experience, is very, very hard. And, truth be told, your customers don’t necessarily want your website to be another Amazon. After all, in the brick-and-mortar world of 30 years ago, no one would have wanted every store to look a...

The Gap Between eCommerce Features and Functionality is Getting Wider

The gap between features and functionality
It’s a common syndrome in eCommerce: conversion rates are stagnant or falling, bounce rates are rising, and repeat customers are becoming fewer and farther between. And it’s all because your site has fewer up-to-date or consumer-pleasing features compared to your competitors in the marketplace. Online shoppers — both B2C and B2B — are always looking for the next feature that will make their buying experience easier, faster, or more pleasant. When a retailer implements a feature that makes buying...